Saint Louis Hotel News September 2004 St. Louis Hotels Guide www.hotels-stl.com St. Louis Hotels Guide is a complete resource of hotels listed by area for your convenience. Please call ahead to confirm information or for reservations. St. Louis Hotel News spotlight on development and events at area hotels. "If it's happening in St. Louis, it's on St. Louis Front Page." St. Louis News St. Louis CitySide Business News Community News St. Charles News Southwest, IL News Art Gallery News Restaurant News Local Attractions Entertainment Shopping Guide Weather Downtown Map Gateway Arch Busch Stadium America's Center Savvis Center Union Station Metropolitan Map Central West End Clayton Forest Park West Port Plaza St. Charles Lambert Airport Transportation How To Reach Us: St. Louis Front Page P.O. Box 1354 St. Louis, MO 63188 Voice: 314-771-0200 Fax: 314-771-0300 To submit restaurant news, contact: editor@slfp.com To advertise, contact: advertising@slfp.com

Hilton Family of Hotels Utilizes Unique OnQ(TM) Guest Recognition Technology ST. LOUIS (BUSINESS WIRE), September 2, 2004 - Hilton Hotels Corporation has announced that its proprietary technology platform called OnQ(TM) continues to utilize technology to enhance guest recognition and efficiency, rolling out or expanding the following cutting-edge programs: Remote, Web-based check-in 24 hours prior to arrival enables guests with password-protected online account to select their room type and features based on preferences and history and print their confirmation document; Electronic folio access enables individual business travelers to review online and print their hotel folios (hotel receipts) following their stays at any of the 2,200+ Hilton Family of Hotels; for all guests with password-protected online preferences, a first for a multi-brand hotel company; Expansion of automated check-in kiosks to 100 kiosks within 45 Hilton Family hotels by year-end with an emphasis on metro and airport markets, enabling self-service check-in, room selection, check-out and a variety of other automated services; and High-Speed Internet Access now is available to guests at more than 1,995 of its 2,200 hotels, bringing the Hilton Family closer to 100 percent completion than its top competitors. "We are passionate about taking care of our guests, providing them with more choices and flexibility through effective use of technology. Being the only hospitality company utilizing a single, common technology platform across all brands and sharing real-time information across every guest touch point - the hotel front desk, reservations, the HHonors Service Center and our brand websites - enables us to take better care of guests at every single point of contact while ensuring their privacy," said Tom Keltner, president - brand performance and franchise development group. "Through better inventory management and enhanced recognition of returning guests at all points of interaction, we've achieved a rare feat in our industry of dramatically increasing guest recognition and loyalty scores within the past year across all brands." Available within the fourth quarter 2004 at selected hotels across all brands, Web-based check-in will enable Gold and Diamond Hilton HHonors® members with password-protected online accounts to check into their hotel rooms in advance of arrival, regardless of how they made their reservation. Guests simply access their reservation via one of the brand websites, select a room with features that best meet their needs, and print the confirmation. Since guest information is stored within the online personal account, the hotel does not need to collect the same information at check-in. According to recent surveys there are more than 43 million business travelers in the U.S., of which 70 percent carry laptops.(b) The expanded Wi-Fi service availability throughout the Hilton Family of Hotels will make connecting to the Internet easier than ever for this hi-tech group. The number of public areas and guest rooms being equipped with wireless service will continue to increase throughout the year. "Expanding Wi-Fi service shows how Hilton HHonors and the entire Hilton Family of Hotels are committed to the changing needs of our guests," said Adam Burke, senior vice president of Hilton HHonors Worldwide. "Providing fast, reliable, secure and convenient Internet connectivity, and the opportunity to win a new laptop, is just another example of how we are always looking for ways to give our members what they need to take care of business." The new technology will be available across all of its more than 2,200 Hilton Family Hotels, including Hilton®, Conrad®, Doubletree®, Embassy Suites Hotels®, Hampton Inn®, Hampton Inn & Suites®, Hilton Garden Inn®, Hilton Grand Vacations Club® and Homewood Suites by Hilton®. Archived Hotel News: Guests Find Better Deals on Hotel Web Sites Than Travel Sites Drury Inn & Suites-San Antonio North is Now Open Drury Hotels Offer the Explorer Pass Travel Industry Sees Increase in Summer Leisure Travel Parkway Hotel Opens in Central West End Sheraton Hotels to Launch Lo-Carb Lifestyle Service US Hospitality Expected to Benefit From Strong European and UK Traffic Drury Plaza Hotel Designated As An Official Site On Lewis & Clark National Historic Trail Traveler Concerns Create Large Drop in U.S. Lodging Occupancy World's Tallest Observation Wheel to Be Built in Las Vegas Hotel Fitness Rooms Need to Shape Up Drury Inns Ranked Number One for Mid-Priced Hotels in Customer Satisfaction Hotels Lead the Way in Online Travel Bookings Historic Omni Majestic Hotel Celebrates 90th Birthday in September Construction Begins on Saint Charles Convention Center and Hotel Complex Wyndham Announces Sale of the Mayfair to the Roberts Companies Drury Hotels Introduces FREE High-Speed Internet Access in All Rooms The St. Louis Hotels Guide is owned and maintained by the Moore Design Group for the sole purpose of disseminating news and information about the Metropolitan Saint Louis area. 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